Do you have questions?


Websites and digital services can be very overwhelming at times. To help simplify things, we've created these FAQ's to help.

If you have any further question, please feel free to submit a presale question.

Ask a presale question

Are there any contracts?


No. All of our plans are paid monthly or yearly. We've made it as easy as possible for everyone to start, and stop their Saashimi services.

How do I sign up?


Everyone starts with a 14 day free trial. Once you've established that Saashimi is the right service for you, you can upgrade to a paid plan.

How do I cancel?


You can easily cancel your main plan, or plugins at anytime. The process is simple, easy, and can be done by logging into your account.

Can I switch or upgrade?


Yes. You can switch or upgrade your plan at anytime. Simply log into your account and follow the steps to make the changes.

Are there any setup costs?


No. However we do offer setup and build packages for customers that are too busy or would like us to handle everything.

Can I move my website?


Yes. Unlike other platforms, we allow customers to move their website for a small, once off cost.

Can I import my website?


Currently, you will need to migrate your existing website manually, or we've created a Migration Package if you would like us to handle it.

Can I use my own domain?


Yes. If you already have a domain (or domains), then all you need to do is point the domain "A Record" at our server.

Do you offer domains?


Yes. You can purchase as many domains as you like through your account. Once purchased, they are automatically linked to your website.

Why was the price lower when I signed up?


All of our prices are prorated to the 1st of the month. Depending on what day you sign up during the month, will determine how much your first months bill will be.

Do I need another hosting provider?


No. All Saashimi plans come with fully-managed, business grade web hosting and backups for your piece of mind.

Where will my website be hosted?


All of Saashimi servers are hosted with Google, using the Google Cloud Platform in the Sydney Datacentre.

Do I need to purchase a SSL Certificate?


No. All of our plans comes with your own Secure Sockets Layer (SSL) Certificate right out of the box, at no additional cost.

Do you use a Content Management System?


Yes. The Saashimi Platfrom is built using the most popular CMS in the world - WordPress.

Do I need to do updates or maintenance?


No. All updates and maintenance is included in your monthly plan costs.

Can I upload and install my own plugins?


No. However if we don't have a plugin you need, you can submit a request and we'll look at adding it into the platform.

Will my website be responsive?


Yes. The platform is built to look, and work great on all devices. All you need to do is add your content, and the platfrom takes care of the rest.

Can I update my websites content?


Yes. You have full access to all content, images, galleries, and files within your site.